Privacy Policy
Your home is personal, and your information matters.
This policy explains information handling at homvane.
It covers shopping, orders, and customer correspondence.
Send privacy inquiries to heqiang2025@homvane.com.
Information you provide
Checkout collects contact and delivery details.
These include name, email, and shipping address.
Billing details support payment and order administration.
Order records include purchased items and amounts.
Support correspondence includes the messages you send.
Product photographs supplied for support become case records.
Return requests include the relevant order information.
Do not send unnecessary sensitive information.
Do not send passwords or complete payment card numbers.
Information from using the storefront
Shopify provides the storefront platform.
Website operation involves device and browser information.
Connection information includes an internet protocol address.
Technical records support security and troubleshooting.
Cookies can maintain cart and session functions.
Preference records store relevant visitor choices.
Cookie Policy explains the technology categories.
Advertising permissions are distinct from order fulfillment.
Your Privacy Choices explains available request routes.
Why information is used
Contact details support order communications.
Delivery details allow shipment routing.
Purchase records support payment reconciliation.
Support messages help resolve product questions.
Return details support returns and refunds.
Security records help detect fraudulent activity.
Accounting records support legal recordkeeping.
Privacy requests require information to identify the request.
We use relevant information for the stated purpose.
Providers and disclosures
Shopify processes information to provide its platform services.
Payment providers process the payment you initiate.
Carriers receive information needed for delivery.
Support handling uses information relevant to the issue.
Professional advisers receive necessary information for their work.
Legal obligations can require disclosures to authorities.
Service-provider processing is different from public disclosure.
Independent providers publish their own privacy notices.
Ask us about disclosures relevant to your information.
Retention, security, and international processing
Order records support fulfillment and after-purchase support.
Financial records are kept for applicable legal requirements.
Dispute records are retained for relevant resolution needs.
Retention depends on purpose and legal obligations.
Unnecessary information should not be retained indefinitely.
No online transmission is completely risk-free.
Use care when sending personal information.
Shopify and service providers operate across borders.
Legally required transfer safeguards apply to regulated transfers.
U.S. privacy requests
Applicable state law determines statutory request rights.
Rights include access and correction where provided by law.
Deletion requests are subject to lawful exceptions.
Portability rights apply as provided by law.
Opt-out rights cover regulated sale and sharing activities.
Targeted-advertising choices are distinct from essential processing.
Authorized agents can submit legally supported requests.
We do not penalize lawful privacy-rights requests.
You can appeal a denied request as provided by law.
GDPR and European privacy rights
This U.S. storefront does not promise European delivery.
GDPR applies according to its legal territorial scope.
Where applicable, contract supports processing necessary for purchases.
Legal obligations support required accounting and compliance processing.
Legitimate interests require necessity and rights balancing.
Consent supports processing that legally requires consent.
Applicable rights include access, rectification, erasure, and restriction.
Objection, portability, and consent withdrawal apply under GDPR conditions.
You can complain to the competent supervisory authority.
Submit a request or question
Email heqiang2025@homvane.com with Privacy Request.
Describe the information or right involved.
Use your purchase email when relevant.
We verify identity when required for the request.
We request only proportionate verification information.
We respond within applicable statutory periods.
Explain an appeal in the same email thread.
Material policy changes are reflected on this page.
This notice was prepared on November 12, 2026.