Terms of Sale & Use
These terms cover purchases and website use.
Read them before placing an order.
Keep your order confirmation and policy records.
Questions can be sent to heqiang2025@homvane.com.
About this storefront
homvane is the storefront brand.
The U.S. storefront displays prices in dollars.
Our customer email is heqiang2025@homvane.com.
Our phone number is +81 80-2981-1320.
The telephone number is based in Japan.
Contact us before returning any product.
Return routing is provided through email.
This page includes our terms of sale.
It also explains permitted website use.
Product information and selection
Review descriptions, dimensions, and selected options.
Check the included contents of product sets.
Photographic accessories are included only when expressly listed.
Screen settings can affect perceived colors.
Material and performance statements follow the specific listing.
Do not infer certifications from category names.
Ask about an unclear measurement before purchase.
We address material listing errors rather than ignoring them.
Nonwaivable rights for misdescribed goods remain intact.
Placing and reviewing an order
Provide accurate purchase and delivery information.
Review quantities before submitting payment.
Keep the checkout total for reference.
An order receipt acknowledges the submitted purchase.
It does not confirm that goods have shipped.
We contact you about issues affecting fulfillment.
Unavailable goods are not substituted without agreement.
We refund paid amounts for goods we cannot fulfill.
Requests to change an order require confirmation.
Prices, payments, and taxes
Prices on this storefront are in USD.
Available payment methods appear at checkout.
Shipping charges appear before order submission.
Applicable sales tax is shown at checkout.
Discounts follow their stated conditions.
Final totals reflect the selected items and destination.
Bank fees are governed by your bank.
Do not transmit card details through support email.
Payments & Billing explains related customer guidance.
Shipping and delayed orders
Processing takes one to three business days.
Dispatch is estimated three to five business days after ordering.
Processing is included in that dispatch estimate.
Transit is estimated seven to twelve business days after dispatch.
Standard shipping is $14 per order.
Orders of $158 or more after discounts receive free standard shipping.
Taxes are excluded from the threshold.
Delayed dispatch includes applicable cancellation and refund options.
Shipping & Delivery forms part of these sale terms.
Returns, cancellation, and exchanges
Eligible change-of-mind requests have a fourteen-day window.
Count calendar days from the day after delivery.
Unused items must meet the stated return conditions.
Customers pay change-of-mind return shipping.
There is no restocking fee.
Exchanges use a return-and-reorder process.
Electronic cancellation requests are accepted through customer email.
Returns & Refunds provides full processing and posting details.
These terms do not remove statutory defect remedies.
Website use and content
Use the website for lawful shopping purposes.
Do not interfere with checkout or security.
Do not submit fraudulent orders or misleading details.
Do not attempt unauthorized access to accounts.
Respect intellectual property in website content.
Do not copy protected content without permission.
Third-party services maintain their own terms.
Read Privacy Policy for personal-information handling.
Report suspected misuse through our contact email.
Consumer rights and changes
Mandatory consumer protections remain in effect.
Nothing excludes liability that cannot legally be excluded.
No additional commercial warranty is created by this page.
Applicable legal warranty rights remain unaffected.
No compulsory arbitration requirement is added here.
No class-action waiver is imposed here.
Changes apply prospectively, subject to applicable law.
Contact us first to explain a purchasing concern.
Your right to contact authorities remains protected.